USE CASE · INSURANCE
IN DEVELOPMENTThe same engine that reads customer conversations at lenders also fits insurance. Most of a claim and an onboarding is the customer’s own words, and that is where both signs of fraud and the risk behind the customer show up. We are building this area right now, together with insurers who see the same opportunity.
A sketch of how it could look. Fictional example.
WHAT WE ARE BUILDING
The customer describes what happened in their own words. Contradictions, unclear timelines, stories that change and known fraud patterns are raised to the claims handler. Claims that add up can be handled faster.
Behaviour and personality in the customer’s own words become input for understanding the risk and adjusting the pricing, next to the data you already have.
We are building this to meet the AI Act’s requirements for high-risk AI.
CONTACT
We are building insurance together with companies that want to make better use of the customer’s own words. Get in touch and we’ll tell you more and listen to your needs.
Get in touch